Reference

How We Handle Your Privacy on kingdomtoto web

We collect personal information to verify your account, process your DANA, OVO, GoPay and QRIS deposits, and keep your wallet secure.

Account verification dataPayment & withdrawal recordsDevice and session logs
kingdomtoto web How We Handle Your Privacy on kingdomtoto web
CONTACT & REQUESTS

Reach Us About Your Data Rights

Email Support Send a request to our data team at [email protected] with your account email and the change you want. We respond within 48 hours.
Live Chat Open the chat widget in your lobby during operating hours (09:00–23:00 Jakarta time, daily) to ask about your data or request an export.
Account Settings Log into your kingdomtoto web account, go to Settings > Privacy, and update your contact details or review your activity log yourself.
SECURITY & STORAGE

How We Protect and Store Your Information

Encryption in Transit

All deposits via DANA, OVO, GoPay and QRIS, and all your account logins, travel over HTTPS encryption so your payment details and passwords stay private.

Wallet Verification

When you withdraw, we match your withdrawal address to the deposit method on file. If there is a mismatch, our team verifies you directly before processing funds.

Data Retention

We keep your account data for 7 years after closure to comply with local law. Cookies expire after 12 months of inactivity, but you can clear them anytime in your browser.

Access & Export Rights

Email [email protected] with your account ID and we will send you a copy of all personal data we hold about you within 14 days.

Third-Party Sharing

We share payment data only with DANA, OVO, GoPay, QRIS and our banking partners to process transactions. We do not sell your data to marketers.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to track which Live Roulette, Mystical Spirits and other games you visit. You can disable non-essential cookies anytime.

Privacy Policy — Frequently Asked

Your account data remains encrypted in our archive for 7 years to satisfy local record-keeping laws. You can request deletion of non-essential personal data (e.g., marketing preferences) at any time by emailing [email protected] with your account ID and verification details.

Yes. Email [email protected] with your account number and full name. We will compile your data export (account history, payment records, device logs) and send it via secure link within 14 days. This includes game activity and withdrawal history.

No. We share payment details only with DANA, OVO, GoPay and QRIS processors and our banking partners to clear deposits and withdrawals. We do not sell or rent your personal data to advertisers, data brokers or third-party marketers.

All payment transactions are encrypted end-to-end over HTTPS. Wallet IDs are stored separately from account credentials. When you withdraw, our system verifies the destination address matches your original deposit method before releasing funds.

You can update your email, phone and address anytime in your account Settings > Privacy. Deletion of some data (e.g., name, date of birth) depends on local law and may not be possible if you have active balances or pending withdrawals.

Session cookies expire when you log out. Analytics and preference cookies last 12 months from your last visit. You can delete all cookies in your browser settings, or opt out of non-essential tracking by clicking the cookie banner link at the bottom of the homepage.